K. SHAH. SERVICE QUALITY METRICS FOR PASSENGER’S SATISFACTION (A CASE OF PAKISTAN’S AIR INDUSTRY). Pakistan Journal of Science, [S. l.], v. 66, n. 2, 2022. DOI: 10.57041/vol66iss2pp%p. Disponível em: http://pjosr.com/index.php/pjs/article/view/362. Acesso em: 17 apr. 2026.